Support

Questions, problems, or feedback? Email evm.vaughan@gmail.com and include the email address on your account. We usually reply within two business days.

Common questions

How do I cancel my subscription?

Subscriptions are managed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, and choose Stage Ready. You keep access until the end of the period you paid for.

How do I get a refund?

Apple handles refunds for in-app purchases. Request one at reportaproblem.apple.com.

A session ended early or did not start. Was I charged minutes?

Minutes are counted only once the interviewer appears on screen. If something went wrong, email us with the approximate time of the session and we will look into it.

The interviewer can't hear me.

Check that Stage Ready has microphone access in iOS Settings > Stage Ready, and that no other app is using the microphone.

How do I delete my account?

In the app, open Settings and choose Delete my account. This permanently removes your profile, transcripts, and feedback. It does not cancel an Apple subscription, so cancel that separately.

See also our Privacy Policy and Terms of Service.